Terms and Conditions

Effective Date: June 10, 2024

Welcome to Acceleratus Media! These Terms and Conditions (“Terms”) govern your access to and use of our services, including research, planning, scripting, recording, editing, publishing, and optimizing videos for your YouTube channel. By engaging our services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Services Overview

Acceleratus Media offers the following service packages:

• Channel Manager: consulting with support in uploading and optimization of video content for your YouTube channel (see your SOW for the details of your package) 
• DFY Elite Agency Services Comprehensive video production and optimization services that includes vertical videos, long-form video, and consulting. (see your SOW for the details of your package)
• Customized Offer: A customized package of marketing coaching, consulting and/or agency level services for YouTube, Social Media, or fractional CMO services. 

2. Payment Terms

•  Payment Options: Clients may choose to pay for services on a monthly, quarterly basis or in full (Pay-In-Full, “PIF”).
• Incentives for PIF: Best price with no financing charges. 

3. Client Obligations

• Content Approval: Clients must provide timely feedback and approval for all stages of content creation, including research, scripting, and final edits.
• Provision of Assets: Clients must supply any necessary assets (e.g., headshots for thumbnails, branding elements, B-Roll) properly labeled and filed. Failure to provide these will result in the use of stock images or publicly available photos without the option for revision. 
• Communication: Clients agree to maintain open and responsive communication throughout the project duration.

4. Video Approval and Publication

• Approval Scope: Clients are required to review videos solely for typos and factual inaccuracies. Formatting and minor imperfections will not disqualify videos from being published. Quality of videos due to client use of poor cameras, microphones, background noise, or poor camera presence despite recommendations and coaching are not qualifications for revisions. 
• Publication Efficiency: Videos will take 7-10 days from the filming date to be edited and ready for review. We produce one video at a time. Delays in client response or asset delivery will not hinder our publishing schedule. If no response is received within 2 business days of our approval request, we will proceed as if approval has been granted.

5. Project Timeline

• Delivery Schedule: Acceleratus Media will provide a detailed project timeline upon commencement of services. This timeline is subject to change based on client responsiveness and other factors outside our control. Therefore, the number of videos listed in your service agreement will be delivered in total over the course of the engagement. The amount will vary month to month and it is not expected that a specific amount be delivered each month even if billed monthly. 
• Any delays caused by the client’s failure to provide necessary information or approvals may result in adjusted delivery dates.
  

6. Communication Tools

• Primary Communication: Facebook Messenger is only suitable for quick yes or no questions regarding calls. All project-related communication must occur through our project management tool, Asana, with files properly labeled and delivered in the specific task they belong to. Access to our communication portals will be provided during the onboarding process. Email updates and text messages may also be used to share about upcoming calls and events that you are invited to attend. 

7. Revisions

• Revision Limits: Each stage of the project (research, script, recording, editing) includes up to two rounds of revisions. Additional revisions may incur extra charges.
• Revision Timeline: Clients must request revisions within 2 business days of receiving the deliverable. Delayed revision requests may impact the overall project timeline.

8. Trust in Expertise

By signing this contract, you agree to trust Acceleratus Media’s expertise in content creation for YouTube, including formatting, angles, thumbnail design, titling, and optimization. Our goal is to maximize your views and leads.

9. Early Cancellation Fee

For clients who choose payment plans, an early cancellation fee will be applied if the contract is terminated before completion: 1/12th of your engagement investment equivalent to one month payment. 

10. Termination

• Termination by Client: Clients may terminate the agreement at any time with written notice. No refunds will be provided under any circumstances, and early cancellation fees will apply as outlined in Section 9.
• Termination by Acceleratus Media: Acceleratus Media reserves the right to terminate the agreement if the client breaches any of the terms outlined herein. In such cases, no refunds will be provided.

11. Intellectual Property

• Ownership: Acceleratus Media retains copyright of all video content produced during the term of the contract. Given that it can take 6 months to 1 year to achieve significant views or leads, if a client cancels the agreement before the end of the 1-year contract, Acceleratus Media reserves the right to leverage copyright claims with YouTube to enforce removal of the videos if not taken down. 
  
  
• Licensing: Any third-party materials (e.g., music, stock footage) used in the videos will be appropriately licensed, and clients are responsible for adhering to these licensing terms.

12. Success Stories and Marketing

• Marketing Use: Acceleratus Media reserves the right to share success stories, including screenshots of results, for marketing and internal training purposes. All confidential information such as full name, address, phone number, etc will not be revealed without prior consent. By engaging our services, you consent to this use.

13. Liability

• Limitation of Liability: Acceleratus Media shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with our services.
• Indemnification: Clients agree to indemnify and hold Acceleratus Media harmless from any claims, damages, or losses arising from the use of the produced content.

14. Confidentiality

• Confidential Information: Both parties agree to maintain the confidentiality of all proprietary information and materials shared during the course of the project.
• Non-Disclosure: Neither party shall disclose confidential information to any third party without prior written consent from the other party.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of The United States of America and the state of Utah. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Salt Lake County, Utah.

16. Amendments

Acceleratus Media reserves the right to amend these Terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the amended Terms.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Acceleratus Media  

[email protected]